Returns and Refunds
If your account has renewed (your card has been charged) and you do not wish to receive the box(es) that you’ve paid for, please contact firstname.lastname@example.org as soon as possible to let us know. We are happy to give refunds for unshipped boxes, but once a box has shipped we can not give refunds.
We do not offer refunds if you receive a book/item that you aren’t interested in. We hope you have a friend whom you can gift the item to!
Keep an eye on our social media accounts, as well as our newsletter, where we always give hints as to what you can expect from each box. This way you can decide whether or not to skip a box if it doesn’t interest you.
We can not accept returns, regardless of whether the box has been opened or not.